Frequently Asked Questions (FAQ)

Orders & Payment

How do I place an order?
Simply browse our store, add items to your cart, and proceed to checkout. We accept all major credit cards, PayPal, and Shop Pay.

Can I modify or cancel my order?
We process orders quickly! Please contact us at support@littlemunchkinbysnd.com within 24 hours of placing your order if you need to make changes.

Shipping

How long does shipping take?
Orders are processed within 1–3 business days. Once shipped via USPS:
- Standard Shipping ($5.99): 3–5 business days
- Express Shipping ($15.00): 1–3 business days
- Free Standard Shipping on orders $35+

Do you ship internationally?
We currently ship within the United States only.

How do I track my order?
Once your order ships, you'll receive a tracking number via email to follow your package's journey.

Returns & Refunds

What is your return policy?
We offer a 14-day return policy. Items must be in original condition with tags and original packaging. A flat return shipping fee of $5.99 is deducted from your refund.

How do I start a return?
Email us at support@littlemunchkinbysnd.com with your order number and reason for return. We'll guide you through the process.

When will I receive my refund?
Once we receive and inspect your return, refunds are processed within 5–7 business days to your original payment method.

Product Safety

Are your products safe for babies?
Absolutely. All SnD Plus products are made with BPA-free, baby-safe materials. Our silicone teethers and feeding accessories are designed with your little one's safety and comfort as our top priority.

What materials are used in your products?
We use food-grade silicone, soft muslin fabrics, and other baby-safe materials across our product range.